How to cancel Planet Fitness

Category: Gyms · Last checked: 2026-10-29

Steps (from the official help page)

Pick one of the three ways Planet Fitness lists to end a membership: online, in person, or by mail.
Online: log into your account through the member portal at planetfitness.com/login (My Account) and end your membership there.
In person: visit your home club and ask the team to end your membership.
By mail: send written notification to your home club requesting to end your membership. Keep a copy and use a trackable mailing method so you can prove when it was sent.
Check your billing dates in the member portal or on your membership agreement, so you know your deadline (see below).

Timing matters. Planet Fitness says to cancel at least 7 days before your next billing date to stop that month's charge.
Annual fee: to stop it, Planet Fitness says you must cancel at least 7 days before the annual fee date.
Commitment memberships: if your membership has a minimum term and you end it early, Planet Fitness says a $58 buyout fee is required.
No Commitment memberships: Planet Fitness says you may cancel at any time without paying a fee. If a club asks for a fee on a no-commitment plan, ask them to show you where it is in your membership agreement.
Policies can vary by location based on state and local guidelines, so check your own membership agreement (available in the member portal).
Moving? You may be able to transfer your membership to another club online instead of cancelling (rules and a possible transfer fee apply).
If your home club is closed, Planet Fitness says to contact its Member Services department (open Monday to Friday, 9 am to 6 pm ET) through the customer service page.
Many clubs bill your checking account by EFT. If charges keep coming after you cancelled, contact your home club first and then your bank about the recurring debit.

Take screenshots of each step and note the date and time you tried.
If you subscribed through Apple or Google Play, cancel there instead: Apple · Google Play.
Contact the company's support through the official page above and keep the reply.
US residents can report the company at reportfraud.ftc.gov or file a complaint with the BBB.
Ask your card issuer how to stop future recurring charges, or use a pausable virtual card for future sign-ups.

Cancel It is independent and not affiliated with Planet Fitness. Always check the official page; steps can change after our last check.